Shipping & Returns

Orders for products are processed within 24 to 48 hours, and are usually shipped within 1 to 4 business days. Shoes, clothing, and DVD's may incur a longer processing time. Please take holidays and weekends into consideration. There is a 10 day return policy on all items, with the following conditions: Merchandise must be factory sealed to receive a refund. Opened items cannot be returned unless defective. No returns on personal use products including all novelties unless defective. Shipping charges are not refundable. Please contact us for an authorization number before returning any items. We are sorry but we do not pay for postage on returns. We reserve the right to charge a restocking fee (up to 25%) at our discretion. Return Policy We do Not accept personal use products as returns unless defective. We do not accept returns on personal use products for obvious reasons including serious Health & Sanitation Issues. We do Not accept returns on Multimedia items such DVDs and Videos unless factory sealed. We do Not accept returns on any clothing, shoes or lingerie unless factory sealed. We can not ship DVDs to the following Zip codes: 71001 71227 71234 71235 71241 71245 71270 71272 71273 71275 Adult novelties that stimulate or resemble body parts can not be shipped to the following states: Alabama, Georgia, Kansas, Mississippi, and Texas. 25.00:8.95,25.01-40.00:9.95,40.01-55.00:10.95, 55.01-70.00:12.95,70.01-85.00:13.95,85.01-200.00:18.95, all orders over 200.00:20.95 PLEASE BE ADVISED THAT ADDITIONAL SHIPPING FEES MAY APPLY IF YOUR ORDER WEIGHT IS MORE THAN THE SHIPPING FEE WE HAVE CHANRGED. IF SO WE WILL REQUEST THE ADDITIONAL PAYMENT BEFORE FOR ORDER IS SHIPPED. THANK YOU!!